Shipping policy

Is Shipping Free?

Yes, we are pleased to offer Free Shipping across India on all orders placed through our website — www.praxza.com No minimum order value required.

When Will I Receive My Order?

Orders are typically processed and shipped directly from one of our fulfillment centers. While we strive to dispatch all orders as quickly as possible, please allow an estimated delivery time of 3–8 business days based on your location and product availability.

In rare cases, unforeseen logistics delays may occur due to courier service constraints or high order volumes. Rest assured, we are committed to ensuring timely delivery.

Can I Track My Order?

Absolutely. Once your order has been processed and shipped, you will receive an Air Waybill (AWB) tracking number via email within 1–2 business days.
You can use this AWB number to track your shipment on our Tracking Page.
If you experience any issues with tracking, please don’t hesitate to reach out to us at support@praxza.com — our support team will be happy to assist you.

Why Did I Receive My Order in Separate Packages?

If your order contains multiple items, they may be shipped separately for faster delivery. This may occur when:

Items are located in different warehouses

Some products are temporarily back-ordered and would delay your full shipment

In either case, we prioritize delivering available products as quickly as possible, rather than holding your entire order.

What If My Order Is Delayed, Stuck, or Lost in Transit?

We take shipping reliability seriously and all orders are shipped with full insurance and tracking.
In the rare event your order gets delayed, misrouted, or lost during transit, we will promptly resolve the issue:

If eligible, a replacement order will be dispatched at no extra cost

You will receive updated tracking information

We may expedite delivery where possible

Please contact us at support@praxza.com with your order ID and tracking number so we can assist you without delay.

For full details, we encourage you to review our Refund & Return Policy.